We provide dependable air conditioning and heating systems that offer value and comfort. Our customers can tell you all about it.
August 19, 2020
Purchased 2 Lennox units from Rabroker, Kelly was the salesman. The experience and follow-up could not have been better. They arrived on time, completed the work, cleaned up and then rechecked to make sure everything was done. We then had them install 2 iWave air purifiers in that home, 2 in our home in Austin and 2 in my son’s Austin home. Arsenio did these instillations. Again a good job. Highly recommend this company.
July 9, 2020
Our AC was really struggling to keep the house cool. Sometimes the compressor would not startup. I called Rabroker and Phillip came out to see what was installed. The system was 14 years old. He went back to the office and called me back with recommendations and financing options and to let me know that it could be installed the next day. The 2 Technicians were very professional and courteous. A mat was laid down to protect the floor as he worked on the inside unit. They both answered my many questions as they worked. After completion of the installation, they guided me through the functions of the smart thermostat and using the phone app. Work was completed and cleaned up and the house cooled down before my wife got home from work. Very happy with Rabroker. I would definitely recommend them for any HVAC work.
June 24, 2020
Supervisor listened to my issues I was having with another company and was able to get a part in one day. The tech (Jason) was awesome! He was able to fix blunders made by the other company and had my house cooling again. I’m very satisfied by the professional services including the customer service. ( thank you Heather) I will be calling this company again in the future.
September 18, 2019
Best and most professional HVAC company I have dealt with. They are honest and do not over charge or have hidden fees. All their employees from service call to sales to installation of new unit were all very competent.
September 8, 2019
A/C went out in the middle of the summer. Technician was dispatched the next day. He temporarily repaired unit, explained the problem in layman’s terms and options for a long term fix.
Very impressed with service!
August 30, 2019
Our air conditioner was not working properly. When my husband called they came right out and fixed it. Technician was very knowledgeable and found the problem right away. He was very efficient and had it fixed in no time. I highly recommend them as we always use Rabroker if we have any problems.
July 30, 2019
A few months back I contacted Rabroker. After a meeting with Phillip, Sales Manager, Ben and David installed my new Lennox heat and air unit the following week. The guys took out my old units very quickly. In a matter of a few hours my new units were up and running. I thank them for being the professionals that they are. A project I was dreading turned out to be a pleasant experience. Thanks guys!!!!
July 29, 2019
These Folks Are Excellent!!
I had been struggling with another contractor through my home warranty company and got the OK to call my own. I found Rabroker named the “Best Of Waco” the past two years in AC repair.
They came out at 8:30 the next day, the next afternoon and eventually worked with my warranty company to replace the outside unit. Early on a Monday morning Cody came back and did an outstanding job with the install.
I couldn’t be happier with Rabroker. Their service, availability, punctuality, overall willingness to help me was truly outstanding. I wouldn’t hesitate to use them again.
July 21, 2019
Very good company, always on time and will try to work their best with you to get your AC serviced and repaired. We will always use this company to keep our systems going. Thanks again.. 🙂
June 8, 2019
Very professional, and came to my house ready to make things right! That is exactly what they did! I am so very grateful to, and for, Rabroker! I will always recommend them! Thank so much for your professionalism!
May 9, 2019
100% satisfied! I couldn’t be more pleased. Les & Phillip took the time to meet with me and discuss my issues. They sent out their technicians and took care of everything. Professional, courteous and most of all HONEST! Thank you!
May 8, 2019
James, Mark, and Brian installed a new A/C unit for me and I couldnt be more pleased. They were very professional and courteous. Could not recommend them more!
April 16, 2019
I just had heating and air conditioning installation in my house the technician’s James and Mark did a awesome job they were all easy to work with and good team work Thank you Philip,James and Mark!
March 25, 2019
They did an excellent job installing our new AC unit. They are very professional, proficient in their work and get on the job as soon as you need them to do it
January 25, 2019
Very prompt service and customer service new air/heat unit put in 1day everything working great call Phillip Pollard if you need any information.
October 19, 2018
Just had our A/C repaired by Rabroker. They were amazing! So friendly and fast. We had a few hiccups with parts but their service was on point and they got us taken care of perfectly. Thank you Rabroker! ???
August 14, 2018
We have depended on Rabroker for HVAC for years. OUTSTANDING service, friendly, efficient technicians, professional, friendly office staff. Thank you for your service.
July 18, 2017
Rabroker was amazing! My a/c went out and I called Rabroker. Phillip was wonderful. He brought me portable fans to cool my house until the new unit was available. They went above and beyond. The technicians were great. My experience was absolutely wonderful at such a horrific time.
March 20, 2017
Rabroker recently installed a new air conditioner for us. Their technicians, Josef and Mark, did an outstanding job. Everything was set up for us according to our preferences and we were thoroughly informed as to any changes we might want to make. We have the Micro Pure system and the air in my house is noticeably cleaner and fresher. I highly recommend them for all of you cooling and heating needs.
August 31, 2016
Phillip from Rabroker came directly to our house when I told him our air had been out for over a week. He scheduled a complete replacement system for the following morning. They needed to send one person to Waco to get some needed parts and another to Dallas. The entire system was installed and working within 24 hrs of me walking into their business. I am also impressed with the service plan and the quality of the Carrier System. Very Professional Company, I would highly recommend to anyone!
Chris Norelli. – Homeowner, Belton, TX
We were pleased that you took the time to get so many of your folks trained to work in our plant. This makes it much easier to use your company in the future for short term needs like service. From the safety training it appeared that everyone was engaged and attentive. From the installation work, we were pleased with the professionalism of your employees and their ability to get the job done in a day. Overall a very positive experience with your company. We look forward to a continued relationship.
… During the course of the Bid/Buyout, it became very apparent that to complete the $2.9 million in HVAC and Plumbing upgrades, throughout the course of one summer, was going to leave no room for error. This challenge was met head on, and performance exceeded expectation. The amount of assistance offered in providing time and money saving ideas in pre-construction and throughout the fast paced job was exceptional, and the willingness to do what it takes to stay on schedule was outstanding. Thank you for all of your hard work, and the willingness to work with and around the other subcontractors on this project. – Read Full Review Here.
Rabroker was fair and efficient… they explained everything to me about my system!
Rabroker was fair and efficient… they explained everything to me about my system!
Andrea G. – Homeowner, Belton, TX
I just want to thank you for your prompt and efficient service in repairing my air conditioner today. Your service person did an outstanding job. I know you are all busy during these hot days, but to have it fixed within four hours of calling you is truly outstanding. You guys have my business!
William – Homeowner, Temple, TX
“Rabroker has great customer service! This is what true customer service is all about!”
Russell P. – Homeowner, Temple, TX
Stephanie B. – Homeowner, Temple, TX
We wish to compliment your service men…they gave an excellent explanation of the repairs needed and cost on my a/c. We hope you keep them around for a long time! Thanks again!